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Why e-commerce search is so bad and what may soon fix it

What was that you were searching for? Many e-commerce sites don’t have a clue, so customers give up and leave in a huff without spending a dime. Vector search is solving the problem.


What you need to know about NFTs

NFTs have turned the art world upside down. But, believe it or not, they may also have promising uses in business.

Demand for talent  >  Two business people compete for a third in a tug of war

Talent war to push CIOs toward consultancies, managed services in '22

As organizations struggle to find IT talent to fill their needs, CIOs will find they have little choice but to outsource work, according to a new IT spending forecast. But they may be able to move past short-term goals and focus on...

The golden age of computer monitors

Your display is probably the most important aspect of your ergonomic interaction with your computer. Recent advances are nothing short of amazing.

rising it salaries

In IT, Boomers are out, raises are rising — and change is coming

As Gen Xers and Yers take over key IT roles within enterprises, they're demanding not just higher pay, but better working conditions -- and more attentive managers.

“Deskless” workers are finally getting their day in the sun

The pandemic has driven the transformation of non-office employees to essential workers that software companies are targeting with new tools.

Smart leaders seize the opportunity to rethink the workplace

As our interminable pandemic drags on, organizations are coming to grips with how they’ll adapt to a future that is socially distanced and remote.

Despise passwords? Some good news and bad news

There’s nothing more frustrating than remembering and managing passwords. Efforts are underway to eliminate them . . . sort of.

Someone is selling your personal details—can you stop them?

The willing surrender of personal information has created a shadowy data broker industry. Your lack of privacy is their gain—and your liability.

How to hold better, shorter meetings

Nothing is more tiresome than a meandering meeting with no clear takeaways. So check out these real-world tips to improve meetings from seasoned team leaders.

New digital storefronts shake up online retail—and advertising

As we face new customer privacy restrictions, collaborative retail/media initiatives are developing new ways to collect high-quality customer data and deliver great user experiences.

5G is coming, just not that fast

What business wouldn’t embrace the promise of faster connections to deliver enriched customer experiences anytime, anywhere? That’s what 5G promises . . . eventually.

Customer service: Your greatest competitive weapon

Prompt resolution of customer complaints can create customers for life. Here’s how to measure customer service success.

Enterprise security addresses the work-from-home crowd

Now that working from home is an accepted option, home security must be professional grade. Have a look at these robust new offerings.

The problem with the subscription economy

Consumers often find themselves paying for online services they forgot they’d signed up for. Businesses face similar challenges.

Best-loved productivity tools of the rich and famous

Well, of my Twitter followers, anyway. An all-points call for favorites yielded a cornucopia of software gems, some of which I guarantee you’ve never heard of.

Better marketing with fewer cookies

Big Tech says the days of third-party cookies are numbered. That’s a challenge for marketers, but it’s also an opportunity.

Low-code/no-code yields solutions that fit

The demand for applications far outstrips the supply of commercial software and talented developers. Low-code/no-code tools are bridging the gap.

Don’t let robot gatekeepers block your résumé

Looking for a new gig? Before you apply for one, create a résumé that applicant tracking systems can digest.

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