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Real estate blockchain set to go live in early '19
New York-based ShelterZoom is going live soon with its blockchain-based real estate offer-and-acceptance application; it's one of several ways companies are testing out the distributed ledger technology.
Blockchain: What’s it good for? Absolutely nothing, report finds
Blockchain has entered Gartner's 'Trough of Disillusionment' as a new report cites dozens of purported success stories that turned out to be failures.
Amazon launches patient data-mining service to assist docs
Through its Amazon Web Services platform, Amazon is offering an A.I. engine that can cull useful information from millions of unstructured electronic files, including patient electronic medical records.
Ohio becomes the first state to accept bitcoin for tax payments
Ohio businesses can now use the cryptocurrency to pay their taxes and view the transactions in real time online via a transparent blockchain ledger.
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The Foundation for Improving CX: Look to the Cloud
Customer service has always played an important role in business, but as technology has evolved, so has the notion of what it means to exceed customer expectations. Simply shortening contact center queue times or revising return and
Apple's small Silk Labs purchase pushes AI to the edge
Apple’s AI push into on-device machine learning continues with its acquisition of Silk Labs.
Blockchain 2019: How crypto will convert cash, property into digital assets
While they're still nascent, new start-ups are launching applications that allow users to convert cash, property and digital assets into cryptocurrency that can be tracked and kept in a blockchain immutable record. But there are also...
Did IBM overhype Watson Health's AI promise?
IBM's Watson Health division has been under fire for not delivering on its promise to use AI to enable smarter, more personalized medicine. But IBM officials maintain that hospitals are seeing benefits.
How to use your iPad Pro to replace your laptop (Part 4)
In the fourth episode in the guide to help you use an iPad Pro instead of a notebook, we show you how to get more from tags and how to use Apple’s Files app.
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7 Reasons Why a Cloud-Based Contact Center is the Way to Deliver on Customer Experience
Sometimes, your contact center agents are the first impression someone has of your company. Other times, they're the only interaction customers have with your organization. With the customer experience on the line, how can you be sure
Seagate is testing a blockchain ledger to track hard drives
Seagate and IBM have partnered to build a blockchain distributed ledger to track tens of millions of hard drives as they move through the supply chain from array manufacturers to technology integrators.
Coming soon: Public blockchains for private business data
Ernst & Young has created a public blockchain prototype it plans to launch in 2019 that lets companies transact with any number of partners in an open network while protecting the privacy of each participant and their data.
Why Apple’s Siri is already an enterprise product
The usual suspects love to spend time claiming Siri lags other voice assistants; they don’t seem to understand that Apple’s voice assistant is an enterprise product. It's all about the data – and privacy.
IBM to move Watson Health to a hybrid cloud
IBM is moving its Watson Cognitive Health services to a hybrid cloud model that it said will give customers greater access to a larger pool of payer and health record information for data analytics.
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Quality Management and Your Cloud Contact Center
Your contact center needs to work hard to stand out and positively impact customer retention and satisfaction. A typical business only hears from 4% of its unhappy customers – and 91% of them say they won't do business with that
Economist Nouriel Roubini: Blockchain and bitcoin are the world’s biggest scams
The economist who predicted the 2008 financial collapse has been telling congressional leaders that bitcoin and blockchain represent a significant threat to the stability of the financial marketplace. But he's getting pushback.
Apple goes shopping
Apple took some of its repatriated cash assets and went shopping -- acquiring over the past year Shazam, Dialog Semi, Spektral, and Asaii.
MOBI adds UEM reporting with new desktop, IoT management tools
Mobile management provider MOBI has added desktops and IoT devices to the portfolio of enterprise devices it can manage.
IBM launches blockchain-based, global food tracking network
IBM's blockchain-based electronic supply chain ledger for tracking food from farm to shelf is now commercially available and is being piloted by some of the largest global retailers and suppliers.
6 important things you might not know about Chrome OS upgrades
Chrome OS isn't like other operating systems — and the way it handles upgrades is no exception.
Walmart, Sam’s Club tell suppliers to get on blockchain network
After piloting a blockchain-based supply chain tracking system, the retailers are telling suppliers to get their product data into the system so they can begin tracking produce from farm to store. The deadline: September 2019.
Learn How To Use Google Cloud To Build AI Systems For Just $39
For $39, the Google Cloud Mastery Bundle offers courses designed to get you up to speed with the cloud and its uses.
Banks remain wary of blockchain-based electronic payment networks
While blockchain-based payment networks could help eliminate central authorities and their accompanying fees for cross-border transfers, banks and other enterprises see risks.
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