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These P2P blockchain-based services want your computer — and they'll pay you
Peer-to-peer computing is allowing blockchain to aggregate unused compute cycles, storage space and network bandwidth while rewarding those who offer up excess capacity. One analyst called the services 'Uber for computers on a...
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Learn about cloud technology and how to deploy a cloud environment using Azure
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The Foundation for Improving CX: Look to the Cloud
Customer service has always played an important role in business, but as technology has evolved, so has the notion of what it means to exceed customer expectations. Simply shortening contact center queue times or revising return and
Global blockchain spending to hit $12.4B by 2022; finance sector leads growth
Blockchain spending is now expected to reach $12.4 billion within three years, according to IDC, with the U.S. spending more on the distributed ledger technology than any other region of the world.
Is Chrome OS right for you? A 3-question quiz to find out
Chromebooks aren't like regular computers — so are they right for your needs? These three questions will help you find the answer.
6 tips to get mega value from the new megamenu navigation for SharePoint
Follow these six tips to get started with the new megamenu navigation option for SharePoint online communication sites.
Linux’s Hyperledger to give developers supply chain building blocks
Grid, a new project from the Linux Foundation, will offer developers tools to create supply chain-specific applications running atop distributed ledger technology.
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7 Reasons Why a Cloud-Based Contact Center is the Way to Deliver on Customer Experience
Sometimes, your contact center agents are the first impression someone has of your company. Other times, they're the only interaction customers have with your organization. With the customer experience on the line, how can you be sure
MIT, Stanford and others to build blockchain payments network to rival VisaNet
Seven universities are collaborating to create a blockchain-based online payment system that will solve issues of scalability, privacy, security and performance, enabling up to 10,000 transactions per second
SAP targets counterfeit drugs with blockchain tracker
SAP has launched a blockchain-based tracking system that enables healthcare providers, pharmacies and wholesale pharmaceutical sellers to authenticate drug shipments.
Start-up Devvio claims its blockchain can handle 8M transactions a second
The new blockchain protocol, Devv, was demoed at CES; backers say it outperforms other distributed ledger technologies and traditional financial networks such as VisaNet. Analysts are skeptical.
The 15-minute Chromebook tune-up
Make your Chromebook faster, smarter, and more pleasant to use with these easy-to-follow annual steps.
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Quality Management and Your Cloud Contact Center
Your contact center needs to work hard to stand out and positively impact customer retention and satisfaction. A typical business only hears from 4% of its unhappy customers – and 91% of them say they won't do business with that
How to integrate blockchain with legacy systems (and whether you should)
Blockchain is not middleware meant to tie into existing legacy systems, but there are methods for automating the flow of data from ERP systems to a distributed ledger technology. First, though, you should figure out if you even need...
The tech world’s best CEO? Microsoft’s Nadella, hands down.
Others have gotten more glory — and have tripped recently.
Blockchain craze helps push up related salaries
Blockchain developers are commanding a salary premium for their services as the distributed ledger technology has heated up in the enterprise IT marketplace over the past year, but it's also spurring job growth in related fields as...
Top 4 enterprise tech trends to watch in 2019
Security, AI, cloud computing and blockchain are all expected to see significant advances this year.
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In 2019, look for AI-enabled mobile devices – and a UEM push
As AI finds its way into mobile devices and virtual personal assistants proliferate in offices and boardrooms, IT admins will have to manage more – and more sophisticated – end points.
How blockchain may kill the password
Blockchain technology is being piloted as the basis for self-sovereign identities, which can eliminate user names and passwords for logging into corporate sites or verify sensitive information such as income for purposes of a loan...
Blockchain in 2019 and beyond: 5 predictions
After a year where cryptocurrencies lost 80% of their value, and the hype around blockchain as a panacea for business transaction problems has cooled, 2019 will be a year of building real-world solutions.
Google will shut down Fusion Tables
After more than a decade in service, Google's easy-to-use cloud visualization service is being shuttered.
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