Evan Schuman
Contributing Columnist
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Opinions expressed by ICN authors are their own.
Evan Schuman has covered IT issues for a lot longer than he'll ever admit. The founding editor of retail technology site StorefrontBacktalk, he's been a columnist for CBSNews.com, RetailWeek, Computerworld and eWeek and his byline has appeared in titles ranging from BusinessWeek, VentureBeat and Fortune to The New York Times, USA Today, Reuters, The Philadelphia Inquirer, The Baltimore Sun, The Detroit News and The Atlanta Journal-Constitution. Evan can be reached at eschuman@thecontentfirm.com and he can be followed at twitter.com/eschuman. Look for his blog twice a week.
The opinions expressed in this blog are those of Evan Schuman and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.
Mobile security perceptions don't approach reality. And that's a problem.
The best security approaches — such as continuous authentication — are invisible to the user and therefore frictionless. That's good in practice, but it can be bad in terms of customer perception. If they don't see it, they assume...
A revealing iPhone 11 headache
Sometimes, a mobile glitch is indicative of a much more pervasive issue. Our columnist's recent iPhone 11 iTunes headache perfectly illustrates how Apple's heralded focus on customer experience falls apart when doing upgrades.
The courts have ruled: Mobile sites must be accessible. But why did enterprises ever resist?
Although this decision should end the debate and make it clear to companies that sites must be coded to be fully compatible—and, no, throwing in a toolbar option doesn't do it—it's astounding that companies ever resisted it.
IoT dangers demand a dedicated group
The internet of things brings with it a wide range of IT security headaches, along with compliance nightmares — and turf wars.
Can an Apple Watch prevent fatal car accidents? It just might.
A new study questions the efficacy of car accident-avoidance systems, but it's possible that a simple smartwatch might be part of the solution.
Almost half of tested free Android antivirus apps fail. That might prove very useful to IT.
In BYOD environments, users tend to supplement corporate security programs with free versions. That is a remarkably bad idea, and one analyst report suggests a way to stop it.
In mobile, does IT want more control or less work?
Would changing mobile warranty rules be a good or bad thing for enterprise IT?
Message to IT: Trusting Apple and Google for mobile app security is career suicide
Ready for the mobile security news that IT doesn't want to hear about but needs to? When security firm Positive Technologies started pen testing various mobile apps, security holes were rampant.
That malware with its own backdoor into Android's framework? Don't worry; Google's on it. (Gulp!)
Google confirmed that cyberthieves had managed to pre-install malware into the Android framework backdoor. In short, the malware appeared to be blessed by Google at the deepest point within Android.
Forrester: Bank mobile apps frustrating, confusing
Mobile banking should be effortless, but Forrester Research says far too many banks offer frustrating apps and give little thought to how consumers should interact with their financial institutions.
Why I now hate my Apple Watch slightly less
The Apple Watch is still a wonderful device that has maddening flaws. But we have now found some unpublicized ways around some of those flaws. Watch life is now slightly better.
Why I've learned to hate my Apple Watch
In a perfect world, the Apple Watch Series 4 could be great. With a few easy settings, a glance at the watch would deliver time, temperature, the dial-in details for your next appointment or many other things that would be helpful....
Massive bank app security holes: You might want to go back to that money under the mattress tactic
A new report from a well-regarded payments consulting firm has found a lengthy list of security insanity while examining several major fintech company mobile apps.
Apple is learning why shortcut security is a bad idea
With its enterprise developer certificate program, Apple chose convenience over security. You can guess what happened.
With latest mobile security hole, could we at least focus on the right things?
A bunch of apps from some major players were recently tripped up by a security/privacy hole from a third-party analytics app. But everyone is focusing on the wrong lesson.
Next Android OS might allow app downgrade. This is a BIG deal.
Making apps downgradable would give IT just a little of its environment controls back. Just a little bit, but it's a start.
The enterprise ROI/TCO argument for mobile is getting a lot more interesting
In 2019, executives need to look anew at mobile and figure out what technology displacements make sense. For example, do companies need to buy expensive dedicated barcode scanners?
Apple's App Store privacy efforts are backfiring big time
Although Apple is trying to position itself as the consumer-privacy-friendly company, some have complained that it is doing it in far too heavy-handed a way.
eBay's ApplePay stats show why mobile payments are struggling
When eBay recently started giving customers the option to move away from paying with PayPal, something interesting happened.
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