Collaboration

Collaboration news, trends, analysis and practical advice

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Amazon Connect brings contact centers to AWS

Although cloud-based contact center software is still an emerging market, Amazon today introduced Connect, its take on this industry, hosted in the AWS cloud. The move represents AWS’s continued march into the enterprise...

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Excel for Windows finally gets real-time collaboration

People working on Excel spreadsheets will be able to do so live from Microsoft’s app for Windows. Microsoft launched a beta update for the app’s real-time co-authoring feature, allowing testers to collaborate with one another on the...

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Atlassian moves to integrate its Trello acquisition

Fast charging Aussie developer tool company Atlassian made news when it acquired Trello a couple of months ago. Today they’re pulling the trigger on some product synergies.

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Review: Microsoft Teams almost as bad as its beta

Despite the beta feedback, Microsoft cuts corners on user interface, functionality, and cross-platform support. When will it learn?

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Microsoft ratchets up group chat competition with Teams launch

Microsoft’s work chat app Teams hit general availability as part of the company’s push to compete with Slack, HipChat, Google and other players in the group chat market.

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Google's Jamboard will cost $5,000 and ship to the U.S. in May

Google is getting ready to put its smart whiteboard on sale. The company announced Thursday that the Jamboard, its big touchscreen that’s designed to serve as a digital collaboration space for business users, will be available in May....

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Google goes after Slack with Hangouts overhaul

Google’s Hangouts work chat and videoconferencing service is undergoing some major changes to better serve businesses. The company announced Thursday that it’s going after the work group chat market as well as the group...

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Mingis on Tech: Videoconferencing arrives, and what's up with 'digital transformation'

Videoconferencing can help firms save money, do more and better integrate their plans. So can digital transformation. But both have to be done right.

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What 8x8's Sameroom acquisition says about cross-platform collaboration

Validation of an opportunity or an end for an idea that was disproven? It's up to you to decide.

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Here’s how Microsoft has rethought its approach to email

The tech titan has made a concerted move to change its position in the email market over the past few years, driven by the overall move to mobile. Here's how it happened.

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Smackdown: Office 365 vs. G Suite collaboration

Google’s G Suite has long mastered document collaboration. But now Microsoft Office has come on strong. Is it enough?

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Microsoft's Slack competitor is coming March 14

Microsoft’s entry into the modern workplace chat app market will be generally available in a week. The company announced Tuesday that it will be marking the occasion with a webcast to discuss what’s new since the service was announced...

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How to manage group chat in the enterprise (hint: lightly)

Slack, Microsoft Teams, HipChat and a host of other collaboration tools are flooding into the enterprise. Here’s how IT is handling the deluge.

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Create your own Slack bots -- and web APIs -- in R

Make your own API and connect it to a Slack custom slash command -- all in R. This step-by-step tutorial will show you how to find a current stock price, but the basic framework can be used for all sorts of data.

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Microsoft expands developer features for its Teams chat app

Third-party developers have new tools to play with when it comes to building integrations with Microsoft’s Teams group chat app. The company announced a pair of new developer-oriented features on Thursday, aimed at giving greater...

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3 enterprise-strength file sync services to check out

Popular file-sync services are great for individuals, but can lack controls for access, encryption and other services that enterprises require.

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Egnyte collapses distributed storage to remove those pesky productivity barriers

The Egnyte Connect Desktop: Hardly a riveting name, but beyond the nomenclature, Egnyte aims to remove barriers to content collaboration.

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Cisco faces a tougher collaboration rival in updated Prysm

Cisco Systems made a splash last month with the Spark Board, a meeting-room screen that acts like a giant iPad. But other vendors are streamlining meetings too. Prysm is beefing up its rival to the Spark Board this week.

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